Cloud video storage availability

Incident Report for YourSix

Resolved

This incident has been resolved. Initial investigation shows a very small number of devices impacted for cloud recordings only isolated to Canadian Central region. Local recordings, live viewing, alarms and general platform operation remained fully operational in all regions, and cloud recordings in the United States do not appear to have been impacted.

Posted May 17, 2026 - 23:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 17, 2026 - 23:36 UTC

Investigating

We have identified an issue affecting Canada Central and isolated to cloud video recordings. The teams are working on a fix now.

Posted May 17, 2026 - 23:32 UTC

This incident affected: YourSixOS (Cloud recordings).